Terms of service

Overview
Welcome to Clove & Curve! The terms "we" and "our" refer to Clove & Curve. Clove & Curve operates this store and website—including all related information, content, features, tools, products, and services associated with orders—to provide you (the customer) with a curated shopping experience (the "Service"). Clove & Curve is powered by Shopify, which enables us to provide these services to you.
The following Terms of Service, together with any policies referenced herein (collectively, the "Terms of Service" or "Terms"), outline your rights and responsibilities when using the Service.
Please read these Terms of Service carefully; they contain important information regarding your legal rights and cover matters such as disclaimers and limitations of liability.
By accessing, using, or interacting with our Service, you agree to be bound by these Terms of Service and our Privacy Policy . If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Service.

Section 1 - Access and Accounts
By agreeing to these Terms of Service, you represent that you have reached the age of majority in your state or province of residence and that you have authorized any minor dependents to use the Service on devices owned, purchased, or managed by you.
To use the Service—including accessing or browsing our online store or purchasing any products or services we offer—you may be required to provide certain information, such as your email address, billing details, payment information, and shipping details. You represent and warrant that all information provided to our store is accurate, current, and complete, and that you possess all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity occurring under your account. You may not transfer, sell, assign, or authorize another person to use your account.

Section 2 - Our Products
We have made every effort to accurately display our products and services in our online store. However, please note that colors or product appearances may differ from what is displayed on your screen due to variations in the type of device used to access the store, as well as device settings and configurations.
We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or be identical to how they are displayed or presented in our online store. All product descriptions are subject to change at any time without notice, and we reserve the right of final interpretation. We reserve the right to discontinue any product at any time and may, at our discretion, limit the quantities of any products offered to any person, geographic region, or jurisdiction.

Section 3 - Orders
When you place an order, you are making an offer to purchase. Clove & Curve reserves the right to accept or reject your order at its sole discretion for any reason. Your order is not binding until it has been confirmed and accepted by Clove & Curve. Your order is accepted only after we have received and processed your payment. Please review your order carefully before submission; once accepted, Clove & Curve may be unable to accommodate requests for cancellation. If we do not accept, modify, or cancel an order, we will attempt to contact you using the email address, billing address, and/or phone number provided at the time the order was placed.
Items purchased may only be returned or exchanged in accordance with our refund policy [Link].
You represent and warrant that your purchases are for personal or household use only and are not intended for commercial resale or export.

Section 4 - Prices and Billing
Prices, discounts, and promotions are subject to change without notice. The price of a product or service is the price in effect at the time the order is placed and will be listed in your order confirmation email. Unless otherwise expressly stated, listed prices do not include taxes, shipping costs, handling fees, customs duties, or import charges.
Prices listed in our online store may differ from prices in physical stores, online stores operated by third parties, or other retail locations. We may offer service promotions from time to time that affect pricing and are subject to terms of service separate from these Terms. In the event of a conflict between promotional terms and these Terms, the promotional terms shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information when making a purchase in our store. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we may complete your transactions and contact you as needed. You represent and warrant that (1) the credit card information you provide is true, correct, and complete, (2) you are duly authorized to use the credit card for purchases, (3) your credit card company will honor the charges you incur, and (4) you will pay the charges incurred at the posted prices, including shipping and handling fees and all applicable taxes (if any).

Section 5 - Shipping and Delivery
We assume no liability for shipping or delivery delays. All delivery times are estimates only and cannot be guaranteed. We are not responsible for delays caused by carriers, customs processing, or circumstances beyond our control. Title and risk of loss pass to you once we hand the products over to the carrier.

Section 6 - Intellectual Property
Our Services—including, without limitation, all trademarks, brands, text, displayed content, images, graphics, product reviews, videos, and audio, as well as their design, selection, and arrangement—are owned by Clove & Curve, its affiliates, or its licensors, and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.
These terms permit you to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent. Except as expressly provided, nothing in these terms shall be construed as granting you any license or other right under any patent, trademark, copyright, or other intellectual property right of Clove & Curve, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. Clove & Curve reserves all rights not expressly granted in this agreement.
The Clove & Curve name, logo, product and service names, designs, and slogans are trademarks of Clove & Curve or its affiliates or licensors. You may not use these marks without the prior written permission of Clove & Curve. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing in the Services are the trademarks of their respective owners. Section 7 - Optional Tools
You may be granted access to third-party tools that are part of the Service; however, we neither monitor nor control these tools, nor do we have any input into them.
You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis, without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features and/or services through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Section 8 - Third-Party Links
The Service may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you choose to access. If you decide to leave the Service to access such materials or third-party websites, you do so at your own risk.
We are not liable for any harm or damages related to your access to any third-party websites, or the purchase or use of any products, services, resources, or content on any third-party websites. Please carefully review and understand the third party's policies and practices before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

Section 9 - Relationship with Shopify
Clove & Curve is powered by Shopify, which enables us to provide the Service to you. However, any sales and purchases made in our store are directly with Clove & Curve. By using the Service, you acknowledge and agree that Shopify is not responsible for any aspect of any sale conducted between you and Clove & Curve, including any injury, damage, or loss resulting from the purchase of products and services. You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising from or related to your purchases or transactions with Clove & Curve. Section 10 - Privacy Policy
All personal information we collect through the Service is subject to our Privacy Policy; certain personal information may also be subject to Shopify’s Privacy Policy, which can be found here. By using the Service, you acknowledge that you have read and understood this Privacy Policy.
Because the Service is hosted by Shopify, Shopify processes personal information regarding your access to and use of the Service in order to provide and improve the Service. Information you submit to the Service is transmitted to Shopify and to third parties—who may be located in countries other than your own—to facilitate the provision of the Service. Please review our Privacy Policy [link] to learn more about how we, Shopify, and our partners use your personal information.

Section 11 - Feedback
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, comments, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, and royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose (including commercial purposes). For example, we may exercise the rights granted by this license to operate, provide, evaluate, enhance, improve, and promote the Service, while fulfilling our obligations and exercising our rights under these Terms of Service.
You further represent and warrant that: (1) you own or hold all necessary rights to the Feedback; (2) you have disclosed any compensation or incentives associated with the submission of the Feedback; and (3) your Feedback complies with these Terms. We are under no obligation to (1) maintain the confidentiality of your Feedback; (2) provide compensation for your Feedback; or (3) respond to your Feedback.
We may (but are not obligated to) monitor, edit, or remove content that we determine, in our sole discretion, is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms of Service.
You agree that your Feedback will not infringe upon the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. You also agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

Section 12 - Errors, Inaccuracies, and Omissions
Occasionally there may be information on the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice (including after you have submitted your order).

Section 13 - Prohibited Uses
You may access and use the Service only for lawful purposes. You may not, directly or indirectly, access or use the Service for the following purposes: (1) for any unlawful or malicious purpose; (2) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (3) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (4) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (5) to transmit false or misleading information; (6) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms; (7) to send or procure the sending of any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (8) to impersonate or attempt to impersonate any other person or entity; or (9) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm Clove & Curve, Shopify, or users of the Service, or expose them to liability. Furthermore, you agree not to: (1) upload or transmit viruses or any other type of malicious code that will or may affect the functionality or operation of the Service in any way; (2) reproduce, copy, extract, sell, resell, or exploit any part of the Service; (3) collect or track the personal information of others; (4) send spam, phishing emails, or pretexting emails, or otherwise abuse the Service; (5) use any robots, web crawlers, scraping or data extraction tools, automated devices or processes, AI tools (such as agentic AI), or any automated or manual means to access the Service; or (6) interfere with, bypass, or circumvent security features, authorization mechanisms, robot exclusion headers, or other measures we have implemented to restrict access to the Service. If we determine that you have violated any part of these terms, we reserve the right to suspend, disable, or terminate your account at any time without prior notice.